> ## Documentation Index
> Fetch the complete documentation index at: https://developer.jobmojito.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Report a technical issue

> Reports a technical problem to JobMojito support. It opens a support conversation from your account (your e-mail), with your company and the ids you give; support answers there. At most 5 reports per user in 24 hours. Requires a user token (admin console session or MCP sign-in) of a merchant, merchant owner or admin.



## OpenAPI

````yaml https://cool.jobmojito.com/functions/v1/openapi post /merchant-technical-issue
openapi: 3.1.0
info:
  title: JobMojito API
  version: 1.0.0
  description: >-
    Public API for JobMojito, served by Supabase Edge Functions. Authenticate
    with a Supabase JWT access token via the Authorization header.
servers:
  - url: https://cool.jobmojito.com/functions/v1
    description: Production
security: []
tags:
  - name: Interviews
    description: >-
      Create, configure and manage interview / coaching / assessment
      definitions.
  - name: Coaching catalogue
    description: >-
      Directories (pages) of the coaching portal catalogue that group coaching
      sessions and carry custom content pages.
  - name: Results
    description: >-
      Interview results, transcripts, reports, re-attempt requests and
      analytics.
  - name: Reports
    description: >-
      Custom reports: read the catalogue of datasets, build a report definition,
      check it, save it and run it.
  - name: Candidates
    description: List and manage candidates.
  - name: Knowledge base
    description: Upload documents used to generate knowledge-base interviews.
  - name: Resume & Form verification
    description: Pre-screen candidates from resumes and forms.
  - name: Admin
    description: >-
      Account administration — invite team/coaching users, manage sub-merchants
      and avatar templates.
  - name: Feedback
    description: >-
      Send feature requests to the product team and report technical issues to
      support.
paths:
  /merchant-technical-issue:
    post:
      tags:
        - Feedback
      summary: Report a technical issue
      description: >-
        Reports a technical problem to JobMojito support. It opens a support
        conversation from your account (your e-mail), with your company and the
        ids you give; support answers there. At most 5 reports per user in 24
        hours. Requires a user token (admin console session or MCP sign-in) of a
        merchant, merchant owner or admin.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TechnicalIssueReportRequest'
      responses:
        '200':
          description: Issue reported.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TechnicalIssueReportResponse'
        '401':
          description: Missing, expired or invalid access token.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: >-
            Your token is not allowed to use this endpoint (it is not the token
            of a merchant, merchant owner or admin user).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '422':
          description: >-
            Validation error (description missing, too short or too long; an id
            that is not a uuid).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: You reported 5 issues in the last 24 hours. Try again tomorrow.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '500':
          description: Server error.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '503':
          description: Reporting issues is not available right now.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
      security:
        - bearerAuth: []
components:
  schemas:
    TechnicalIssueReportRequest:
      type: object
      properties:
        description:
          type: string
          minLength: 10
          maxLength: 4000
          description: >-
            What went wrong: what you did, what you expected, what happened
            instead (error messages as shown), and since when. Plain text; blank
            lines separate paragraphs. Do not include passwords or API keys.
          example: >-
            The PDF report of a finished interview stays empty since this
            morning. Other results open fine.
        interview_id:
          type: string
          nullable: true
          format: uuid
          description: The interview (definition) the problem is about, if any.
        result_id:
          type: string
          nullable: true
          format: uuid
          description: The interview result the problem is about, if any.
      required:
        - description
    TechnicalIssueReportResponse:
      type: object
      properties:
        id:
          type: string
          description: Id of the stored report.
        status:
          type: string
          enum:
            - sent
            - queued
          description: >-
            `sent`: the support team has it. `queued`: stored, it is sent
            shortly (support could not be reached right now).
        reference:
          type: string
          nullable: true
          description: The support conversation number, once sent (e.g. `#592`).
          example: '#592'
      required:
        - id
        - status
        - reference
      description: The reported technical issue.
    Error:
      type: object
      properties:
        error:
          type: string
          example: Field is required.
        name:
          type: string
          example: interview_result_id
      required:
        - error
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: 'Supabase JWT — `Authorization: Bearer <token>`.'

````

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